DeltaSQL takes your privacy seriously. This privacy policy explains what information we collect, how we use it, and your rights.
1. Data Controller
The data controller for personal information collected through this website is:
DeltaSQL
Email: support@deltasql.com
2. What Information Do We Collect?
2.1 Automatically Collected Information
We use Google Analytics to collect anonymized statistics about website usage. This includes:
- IP address (anonymized)
- Browser type and version
- Operating system
- Pages visited and timestamps
- Referring website
- Geographic location (city/region level)
2.2 Information You Provide Directly
When you purchase a license or contact us, we collect:
- Name
- Email address
- Company name (optional)
- Payment information (processed by Stripe, not stored by us)
3. How Do We Use the Information?
3.1 Google Analytics
We use Google Analytics to:
- Understand how visitors use the website
- Improve user experience
- Analyze traffic patterns
Google Analytics uses cookies. You can read more about Google's privacy practices at policies.google.com/privacy
3.2 Customer Information
Information you provide directly is used to:
- Process your purchase order
- Send your license key to your email address
- Provide customer support
- Send important product updates (you can opt out)
4. Cookies
This website uses the following types of cookies:
4.1 Essential Cookies
- Cookie consent: Stores your cookie consent preference
4.2 Analytics Cookies
- Google Analytics: Used to collect anonymized usage statistics
5. Data Sharing
We share your information with the following third parties:
- Google Analytics: For website analytics (anonymized data)
- Stripe: For payment processing (they handle all payment card data)
We do not sell your personal information to third parties.
6. Data Retention
- Google Analytics data: Automatically deleted after 26 months
- Customer data: Retained as long as you have an active license, plus 5 years for accounting purposes
- Support emails: Retained for 3 years
7. Your Rights (GDPR)
Under GDPR, you have the following rights:
- Right to access: Request a copy of your personal data
- Right to rectification: Request correction of inaccurate data
- Right to erasure: Request deletion of your data
- Right to restrict processing: Request limitation on how we process your data
- Right to data portability: Receive your data in a structured format
- Right to object: Object to processing of your personal data
- Right to withdraw consent: Withdraw consent at any time
To exercise any of these rights, contact us at support@deltasql.com
8. Data Security
We implement appropriate technical and organizational measures to protect your personal data:
- SSL/TLS encryption for all data transmission
- Encrypted password storage in the software
- Regular security updates
- Limited access to personal data
9. International Data Transfers
Your data may be transferred to and processed in countries outside the EU/EEA, specifically:
- United States: Google Analytics and Stripe servers
These transfers are protected by appropriate safeguards such as Standard Contractual Clauses and Privacy Shield frameworks.
10. Children's Privacy
Our services are not directed to individuals under 16 years of age. We do not knowingly collect personal information from children.
11. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of significant changes by email or by posting a notice on our website.
12. Contact Us
If you have questions about this privacy policy or how we handle your data, contact us at:
Email: support@deltasql.com
Complaints
If you believe we have not handled your personal data properly, you have the right to lodge a complaint with the Norwegian Data Protection Authority (Datatilsynet):
Datatilsynet
Website: datatilsynet.no
Phone: +47 22 39 69 00